Shaping Tomorrow's Healthcare Systems: Key Stakeholders' Expectations and Experiences (Ongoing)

Posted On 2021-06-07 16:13:34



The Series on “Shaping Tomorrow's Healthcare Systems: Key Stakeholders' Expectations and Experiences” is edited by Stephen J. O'Connor from Department of Health Services Administration, School of Health Related Professions, University of Alabama at Birmingham, Nancy Borkowski from Department of Health Services Administration, The University of Alabama at Birmingham and Katherine A. Meese from Department of Health Services Administration, The University of Alabama at Birmingham.

Stephen J. O’Connor, PhD, MBA, MPA, FACHE
Department of Health Services Administration, School of Health Related Professions, University of Alabama at Birmingham, USA

Stephen J. O’Connor is a professor in the Department of Health Services Administration and a Scholar in the Lister Hill Center for Health Policy at the University of Alabama at Birmingham (UAB). Dr. O’Connor is board certified in healthcare management as a Fellow in the American College of Healthcare Executives (ACHE). He has held faculty positions in the School of Public Health at Saint Louis University and the School of Business Administration at the University of Wisconsin- Milwaukee.

Dr. O’Connor has been a Visiting Professor in the Master of International Health Management, Economics, and Policy program at Bocconi University in Milan, Italy and in the Gerald & Patricia Turpanjian School of Public Health at the American University of Armenia in Yerevan. He has also taught at the King Fahad Specialist Hospital in Dammam, Saudi Arabia and has served on the governing boards of a number of healthcare organizations. He was editor of the Journal of Healthcare Management, the official journal of the ACHE, from 2010-2014. Currently, he is the United States representative on the Board of the European Academy of Management.

Dr. O’Connor’s research interests include marketing aspects of healthcare service quality, patient experience and expectations, provider service orientation, and international healthcare management competencies.

Nancy Borkowski, DBA, CPA, FACHE, FHFMA
Department of Health Services Administration, The University of Alabama at Birmingham, Birmingham, AL, USA

Nancy Borkowski is a Distinguished Professor in the Department of Health Services Administration at the University of Alabama at Birmingham. She received her DBA with specializations in health services administration and accounting from Nova Southeastern University. Dr. Borkowski has over 20 years of experience in the healthcare industry and is a two-time past recipient of the American College of Healthcare Executive’s (ACHE) Southern Florida Senior Career Healthcare Executive Award, which recognizes individuals who have made significant contributions to the advancement of health management excellence.

Dr. Borkowski is a certified public accountant, board certified in health management, and a Fellow of both the American College of Healthcare Executives and the Healthcare Financial Management Association. Dr. Borkowski is a nationally recognized author with the first edition of her book Organizational Behavior in Health Care being referred to as “one of the most significant advances in the field of health services administration,” which was awarded the AJN 2005 Book of the Year Award for nursing leadership and management. She is the author of three textbooks that are widely used both nationally and internationally in graduate and undergraduate health administration and nursing programs.

Dr. Borkowski’s work has been published in the Journal of Healthcare Management, Journal of Ambulatory Care Management, Leadership in Health Services, Group & Organization Management, Organizational Behavior and Human Decision Processes, Health Care Management Review, Journal of Health Administration Education, Journal of Health and Human Services Administration, International Journal of Public Administration, and numerous other journals.

Dr. Borkowski teaching interests are leadership, organizational behavior, and strategic management. She is a past recipient of the ACHE’s Excellence in Teaching Award, which is given to faculty who engage in furthering academic excellence and the professional development of health management students. In addition, Dr. Borkowski holds a Visiting Professor appointment in the School of Health Services and Management at Southern Medical University in Guangzhou, China.

Katherine A. Meese, PhD
Department of Health Services Administration, The University of Alabama at Birmingham, Birmingham, AL, USA

Katherine A. Meese is an Assistant Professor and Program Director in the Department of Health Services Administration at the University of Alabama at Birmingham. She also serves as the Director of Wellness Research in the UAB Medicine Office of Wellness. She earned her Ph.D in Health Services Administration with a specialization in health care strategic management from the University of Alabama at Birmingham and joined the faculty in 2020.

Dr. Meese has several years of industry experience which encompassed work in ten countries on four continents, including management within a large academic medical center. She has co-authored two textbooks for organizational behavior in health care with Dr. Nancy Borkowski that are used in healthcare management programs across the country. Her research has been published in Anesthesia & Analgesia, Health Services Management Research, Health Care Management Review, Journal of Healthcare Management, Journal of Health Administration Education, and various other journals. Her research interests are in organizational behavior, well-being, and delivery models that enhance organizational learning.

Series outline:

  1. The Influence of Inclusive Hiring Practices on Patient Experiences in Top Performing Hospitals
  2. The Association Between Hospitals'CXO Position and Patient Experience Scores
  3. Unique Stressors Among Health Care Worker Roles during a Crisis: A Mixed-methods Approach
  4. Psychological PPE: Is Accountable Care Team Membership Associated with Healthcare Worker Well-Being during a Crisis?
  5. The contributions of nursing to patient outcomes in Alabama hospitals
  6. The Case for Better Buildings: Impact on Stakeholders’ Experiences and Expectations
  7. Reconceptualizing Family Caregivers as Part of the Health Care Team
  8. Assessing Family and Visitor Perspectives of Hospital Experiences
  9. Association between Patient Experience and Clinical Performance at a Level I Trauma Center
  10. Strategies for enriching the physician experience in the healthcare environment: a model-based approach to physician well-being
  11. Re-energizing the Italian NHS: trajectories, investments  and futures envisioned by the 2021-2026 national recovery plan (Next Generation EU)
  12. Role Conflict of Hospital Executives Who are Practicing Physicians: A Qualitative Study.

Disclosure:
The series “Shaping Tomorrow's Healthcare Systems: Key Stakeholders' Expectations and Experiences” was commissioned by the editorial office, Journal of Hospital Management and Health Policy without any sponsorship or funding. Stephen J. O'Connor, Nancy Borkowski and Katherine A. Meese are serving as the unpaid Guest Editors for the series.